Impactek Inc. Montreal Computer Service, Computer Support, IT service, IT support, IT managed Service

i Support

When people talk about support. When people need your help. That means they are counting on you and hoping you can give a real solution to suit their particular situation. It also means timely, practical, reliable, cost efficient and loyal...

Through i Support, Impactek provides you full range of IT support. We fully understand that besides the technical support there are a lot of things we need to deliver with the services.

i Support services are well-connected for hourly based support. It comprises Remote Desk Help, Onsite Service, and Online Support. The advantage of i support services is its structure. It is divided to 3 main service groups PC, Network and Server. Each group has different service (technical) levels to satisfy corresponding service need. The charge of service rate is depended on the service group and level. This makes our rating system more reasonable, flexible and accurate.

Remote Desk Help

Remote Desk Help service is unique because we can immediately work on your problem by Internet connection. Such an approach allows us to drastically reduce response time to your service call. The most important benefit is that you minimize the time your co...

Onsite Service

Because some computer problems require that work be done directly on your hardware, we will be dispatched to your office or your home. On the other hand, if the work can be more efficiently and economically done in our facilities, your computer is brought ...

Online Support

With Online Support, our customers can get easier and better care than ever. Through our Client's Portal, you can access Impactek's unique OCMSP (Open & Comprehensive Managed Service Platform) system which is specially designed for providing and ensuring h...