OCMSP - Your One-Stop IT service solution

OCMSP stands for Open & Comprehensive Managed Service Platform is aimed to provide a fully integrated and customer oriented IT service platform for enterprises especially Small and Medium Sized Enterprises (SMSEs). It's specially integrated and developed for providing and ensuring high level quality of IT services. A revolutionary one-stop IT service solution.

OCMSP provides a worriless IT environment. Our goal is to be an invisible supporter working at your back not a fireman. By adopting OCMSP, the only thing you need to do is to concentrate on your own business core while enjoy the smooth and powerful IT environment.

  • OCMSP is an application of industrial standard ITSM (IT service management) based on ITIL (IT Infrastructure Library). ITSM is a word about customer-centered, high-quality, low-cost and value-measurable IT service, which has been widely implementing by world's top 500 enterprises. OCMSP has managed to bring this high class IT service to Small and Medium Sized Enterprises (SMSEs).
  • OCMSP is a continuous and initiative prevention based IT service system. Through its auto-monitoring system OCMSP can maximumly reduce client's IT system downtime，thus to nip troubles in the bud. 
  • OCMSP is an advanced system security eudemon. It provides a strong and reliable ability to prevent client away from those viruses, spame, malwares and more other Internet evils. It also can help you monitor and control your network usage.
  • OCMSP is your IT department manager. Through its customizable and intelligent functionalities it provides a comprehensive management of client's IT system such as inventory and asset management, operational management, documentation management, automatic software and patching deployment, system reporting, system budget and more.
  • OCMSP is an enhanced helpdesk system. Its ITSM standard based ticket system makes a joy of using IT services. All IT service related tasks are traceable and manageable by both clients and service providers. 
  • OCMSP is a knowledge resource. It provides a very user friendly interface that clients can easily access a well managed knowledge base via an advanced wizard mode. So they can easily fix some common computer problems by themselves, this saves client's time and money.
  • OCMSP is an open source based system. That means you can buildup your own advanced IT service management system with minimum cost.
  • OCMSP is extremely scaleable. It can be implemented in a small office with only few computers to a world wide company with more than tens of thousands computers.
  • OCMSP can greatly help to control and minimize client's overall IT cost.

Know more about our OCMSP solution.

OCMSP includes the following basic components:

System & Network Monitoring System - An auto-monitoring system which can maximumly reduce client's IT system downtime，thus to nip troubles in the bud. 

Front-end Protection Server - Easily Protect, Control and Monitor the online activities of all your small business or home computers via a single and powerful gateway to the internet.

  • It protects you from malicious incoming Internet threats such as viruses, spyware, hackers, identity thieves and more.
  • It monitors online behavior at the user, client and incident level. You can see what web sites are being visited, by whom, on what system.
  • It restricts access to inappropriate sites, manage when certain sites can be accessed, and control undesireable Internet activity, like web shopping during work hours.

more...

IT Operations Management - Through its customizable and intelligent functionalities it provides a comprehensive management of client's IT system such as inventory and asset management, operational management, documentation management, automatic software and patching deployment, system reporting, system budget and more.

Advanced Helpdesk System - An enterprise-grade helpdesk system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by well managed users.

Find out our flexible plans to suit your business needs.